Law Enforcement Disclosure Policy

1. When SabiLove may disclose information

A law enforcement request does not automatically require SabiLove to disclose information. We distinguish between:

• Binding legal demands, such as a valid court order or another legally enforceable requirement; and
• Voluntary requests, which we assess to determine whether disclosure is lawful and appropriate.

Before disclosing information, we assess the request’s authenticity, legal basis, purpose, necessity and proportionality. We identify and record the applicable legal basis and any additional legal conditions required for special category or criminal offence data.

We disclose only information that is relevant and necessary for the stated purpose. We can provide only information that SabiLove holds and that remains available.

2. Emergency requests

Where the law permits, SabiLove may disclose necessary information to an appropriate authority when there is an imminent threat to life or serious physical harm.

An emergency request should explain the nature of the threat, the people at risk, the information needed and why immediate disclosure is necessary. We will take reasonable steps to verify the request and will disclose only what is necessary and proportionate to address the emergency.

3. Information requests and verification

Law enforcement requests should include:

• The agency’s name and official contact details.
• The authorised officer’s name, role and identification details.
• Relevant account identifiers.
• The investigation or emergency purpose.
• The legal basis and supporting documentation, where applicable.
• The specific information requested and relevant date range.
• A secure method for responding.

SabiLove may request further information, verify a request through official channels, narrow its scope or decline it if the request is not sufficiently clear, authentic or lawful.

4. Requests from outside the UK

Requests from authorities outside the UK are assessed for authenticity, jurisdiction, legal basis and any applicable international legal cooperation process. SabiLove will not disclose information solely because a foreign authority has requested it.

5. Member notification

Where appropriate and legally permitted, SabiLove may notify affected members about a request or disclosure. We may delay or withhold notification where the law prohibits it, or where notification could compromise an investigation, endanger someone or create another serious risk.

6. Preservation and retention

Where lawfully required or permitted, SabiLove may preserve specific records relevant to a request for the period necessary and lawful. A preservation request does not give an authority access to those records.

SabiLove does not retain information longer than necessary and lawful under its retention practices and applicable data protection requirements.

7. Privacy and data protection

SabiLove handles requests under the UK GDPR, the Data Protection Act 2018 and other applicable laws. We document our decision and the information disclosed, and use an appropriate secure method to transfer information.

SabiLove does not provide law enforcement agencies with direct or unrestricted access to member accounts, private communications or SabiLove systems.

8. Reports of suspected illegal activity

SabiLove may review reports of fraud, harassment, threats, exploitation or other suspected unlawful activity. Where appropriate and lawful, we may refer relevant information to the appropriate authority.

9. Law enforcement contact

Official requests should be sent to admin@sabilove.com.

Requests must identify the authority and provide sufficient information for SabiLove to assess and respond to them.